1. Identification of the owner of the website.
  2. Terms and conditions of use.
  3. Responsibilities
  4. Use of email
  5. Intellectual and Industrial Property
  6. Link policy
  7. Reporting illegal or inappropriate activities
  8. Password and Access Management.
  9. Jurisdiction and Applicable Law.
  10. Contact

1. Identification of the website owner.

The Privacy and Electronic Communications Regulations (PECR) sit alongside the Data Protection Act and the UK GDPR. They give people specific privacy rights in relation to electronic communications.

In accordance with the previous regulations, it is reported that our site is operated by GRUPO ERIK UK LTD (GRUPOERIK, we or us). We are registered in England under company number 404174234, have our registered office at 1 Healthaid House, Harrow - HA1 1UD – GB, and email customerservice@grupoerik.co.uk.

2. Terms and conditions of use.

Access to the website www.grupoerik.com implies acceptance of these conditions and those contained in the company's Privacy Policy, so if you do not agree with any of these conditions, you must cease using this website.

These Terms and Conditions, as well as the content, design, and organization of the Website, may be revised and/or modified at any time. In case of revision or modification of the Terms and Conditions, its new wording will be immediately published and will be accessible on the Website, being applicable from that moment. To be correctly informed about the Terms and Conditions that are always applicable, the user must periodically review them. The use of the Website, including access by users and navigation through it, is free and implies compliance with these Terms and Conditions, English legislation and good customs and accepted uses on the Internet.

These Terms and Conditions are applicable to all users who use the Website. However, if in the future new sections are included on the Website that provide specific services, GRUPOERIK may include specific Terms and Conditions, applicable to said sections, either with priority over these Terms and Conditions, or as complements to them.

Although GRUPOERIK wishes to provide users through the Website with a continuous service, it may be interrupted various circumstances. In this case, GRUPOERIK would try to notify its users in advance, whenever possible.

3. Liabilities.

The user undertakes to use the Website in accordance with the Law and these Terms and Conditions, not to use it for illegal or prohibited purposes, or in any way that may damage, disable, overload, deteriorate or prevent the normal use of computer equipment, documents or files and all kinds of content stored in any GRUPOERIK or third-party equipment.

About this Website's content, the following is hereby prohibited:

  • Its reproduction, distribution, or modification, total or partial, unless you have the authorization from the legitimate owner.
  • Any violation of the rights of the provider or of myself as the legitimate owner.
  • Its use for commercial or advertising purposes.

The User is hereby informed and accepts that access to this website does not entail, in any way, the initiation of a business relationship with GRUPOERIK. As a result, the user agrees to use the website, its services and content without violating legislation in force, good faith, and public order.

However, the user must be aware that computer security measures on the Internet are not entirely reliable and, therefore, www.grupoerik.com cannot guarantee the absence of malware or other elements which may cause alterations in the user's computer systems (software and hardware), or the electronic documents and files contained therein, although the appropriate means and security measures have been put in place to avoid the presence of these harmful elements.

For this reason, GRUPOERIK will not be liable in any case for any damages that may arise from such access or use of the information by the user, nor for any errors or damages that may be suffered by the user's computer system (hardware and software), its files or stored documents, as a result of the presence of viruses on your computer, browser malfunction or use of outdated versions.

The user is responsible for the truthfulness of any data provided. GRUPOERIK reserves the right to exclude from the registered services any user that has facilitated false or inexact data, without prejudice other possible actions, according to the Law.

You must keep your account details safe. If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us using the customer chat function on our site.

The information regarding the services offered by GRUPOERIK on the Website does not reflect all the terms and conditions applicable to each of the services marketed by GRUPOERIK.

The information provided on the Website is only indicative, orientative and an estimation. The contents included on the Website are prepared by GRUPOERIK with the company's own information, as well as with external information, hence the large amount of information accessible to the user.

Consequently, GRUPOERIK does not guarantee the total updating and/or accuracy and/or availability at all times of the contents of its website, although it makes every effort to do so. Likewise, GRUPOERIK does not guarantee the usefulness of its website or its services for any activity, so access to the Website and the use of its contents is under the responsibility of the user.

4. Use of email

The user can use the email to contact GRUPOERIK, for the purposes indicated in these Terms and Conditions and in the Privacy Policy.

Although it is GRUPOERIK's desire to respond to emails received promptly, it does not guarantee the response to them, which will depend on the volume of correspondence received and the complexity of the issues raised. GRUPOERIK also does not guarantee the operation of the email, neither receiving nor sending it, as it is beyond its control.

All information received in this way from users of the website will be treated in accordance with the provisions of the Privacy Policy.

5. Intellectual and Industrial Property

GRUPOERIK owns all the content of this page, including its images, graphic designs, text, trademarks, logos and all types of data, as well as the source code, design and structure of the page.

GRUPOERIK exclusively reserves the rights for the reproduction, distribution, modification, and communication thereof, as well as all the exploitation rights in any of its forms.

All the content of the page is protected by the regulations on intellectual and industrial property, and the provision and use, possible consultation or download does not in any case entail the assignment of any type of right over the intellectual or industrial property of the aforementioned material or content.

The viewing, downloading and printing of the contents of the website will not be allowed if it is done for advertising or commercial purposes, or for distribution, public communication or modification and, in general, in cases where such acts are incompatible with the purposes of this page. In the rest of the cases, prior written authorization will be requested from GRUPOERIK, and the source must be cited. The user undertakes to respect the Intellectual and Industrial Property rights owned by GRUPOERIK.

In any case, the logos, graphics, images, icons, etc. that are part of the website may not be used separately from the text they accompany or from the rest of the images or graphics of which they are part.

GRUPOERIK reserves the right to exercise the corresponding legal actions against users who violate or infringe intellectual and industrial property rights, including compensation for damages caused. Likewise, the user undertakes to indemnify GRUPOERIK for any damage or harm that may be caused by the improper use of this website.

Any information that users of the website may provide as suggestions, proposals, etc., are considered received and transferred free of charge, so please refrain from sending any information that does not have the aforementioned character.

If a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify said circumstance to GRUPOERIK indicating:

  • The personal details of the holder of the rights allegedly violated, or their representative if the claim is submitted by a third party other than the party in question.
  • Notifying the content protected by intellectual property rights and its location on the website, the accreditation of the indicated intellectual property rights and an explicit declaration in which the party in question is responsible for the veracity of the information provided in the notification.

6. Link policy

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

Therefore, GRUPOERIK is not responsible for the content or information of third-party websites that the user can access through the links established on its website. Nor shall it guarantee the technical availability, accuracy, reliability, validity, or legality of any pages not owned by it that may be accessed through the links.

In these cases, GRUPOERIK acts as an intermediary service provider and shall only be liable for the content and services provided on the Linked Websites whenever it has actual knowledge of any illegality and has not disabled the link in due diligence. If the User considers that there is a link with illegal or inappropriate content, they may notify GRUPOERIK in accordance with the procedure and with the effects established in Section 8 of this Legal Notice, without, in any case, this communication entailing the obligation to remove the corresponding link.

Under no circumstances shall the existence of web links suggest the existence of agreements with those responsible or owners thereof, nor the recommendation, promotion, or identification of GRUPOERIK with the manifestations, contents or services provided.

7. Reporting illegal or inappropriate activities.

In the event that the User is aware that the web links refer to pages whose contents or services are illegal, harmful, denigrating, violent or contrary to morality, they may contact GRUPOERIK indicating the following points:

  • Personal details of the notifying party: name, address, telephone number and email address.
  • Description of the facts which reveal the illegal or inappropriate nature of the Linked Website.
  • In the event of a violation of rights, such as intellectual and industrial property rights, the details of the owner of the violated right, if this person is different from the notifying party. Likewise, you must provide the title that proves the ownership of the rights and, when the informer is a person other than the holder, the representation to act on behalf of the holder.
  • Explicit statement that the information contained in the claim is accurate.

The receipt by GRUPOERIK of the communication provided for in this section shall not imply, for the purposes of the provisions of the LSSI, effective knowledge of the activities and/or contents indicated by the communicating party.

8. Password and Access Management.

In the registration process, you enter a username and password. You are solely responsible for maintaining the confidentiality of your username and password and for all actions that may be performed on your username and/or password. You are responsible for immediately informing GRUPOERIK of any unauthorized use of your username and/or password, as well as disconnecting access after each session. GRUPOERIK cannot be held responsible in case of a loss or problem caused by the loss or breach of obligations.

9. Jurisdiction and Applicable Law.

If you are a consumer, please note that these terms of use, their subject matter, and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

In case any user has any questions about these Legal Conditions or any comments about the website www.grupoerik.com, please contact customerservice@grupoerik.co.uk.

The disclaimer was last updated on 28rd of november of 2024.